Dickens-Mitchener & Associates recently completed a mandatory re-screening process necessary to maintain the prestigious RELO® Quality Certification by the Chicago-based Leading Real Estate Companies of the World® network. The RELO® Quality Certification (RQC) is the first program in the relocation industry to quantify and qualify what true relocation service excellence means. Modeled after the Malcolm Baldrige national quality award, it was created by the network to provide measurable standards for the pursuit of relocation excellence. A review committee of leading industry professionals must review all aspects of the company's relocation services division every three years to remain certified.

Dickens-Mitchener is thrilled to have received the certification for another three year period. Everyone in our company - and especially our relocation department - takes great pride in this honor. We work very hard to offer unmatched service to transferees, whether they are moving into or out of our community. Everything we do - from the people we select to work for us to the technology we implement – is done with the objective of better serving our clients. Having our results re-validated through the RQC process from an organization with standards as high as the Leading Real Estate Companies of the World® is extremely gratifying.