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Dickens-Mitchener & Associates: Local Companies Excel in Customer Service

Friday, October 30, 2009

Local Companies Excel in Customer Service

The downturn in the economy does have a silver lining. I was just at Belk's department store at SouthPark Mall in Charlotte, NC because of a huge sale on housewares and linens, and I was overwhelmed with the customer service I received. The sales associate bent over backwards to help me find what I needed and even carried my bags to the car! I swung by Harper's to Go on the way home and realized that a salad had not made it. I called and they immediately jumped in a car and drove 7 miles to bring it to me. Over the past year, I have witnessed locally owned businesses working hard to keep customer loyalty. Gracious attitudes and smiling faces are not hard to find especially at Dickens-Mitchener where we call making sure clients receive what they need and expect the Dickens-Mitchener Way and we have been at it for over 18 years.


Vicky Mitchener
Broker/Owner
D: 704.602.4221
vmitchener@dickensmitchener.com

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